Q: How can I contact you?
A: You may email us at customerservice@richpowerinc.com or call us at 888-552-8665.

Q: Where can I buy your products?
A: Use the “Where to Buy” feature on this website to locate a distributor in your area.

Q: What accessories / applications are available for my Genesis Multi-Purpose Oscillating Tool?
A: Genesis Models GMT15A, GLMT12, GMT16V, and GMT25K-45 all will accept accessory models GAMT301-GAMT308. Details are available on the product section of this website.

Q: Where can I buy Accessories for my Genesis Multi-Purpose Oscillating Tool?
A: Most of our distributors who carry the Oscillating Tools also carry the accessories. Otherwise, you may use our “where to buy” feature to locate a retailer near you, or you can order on line from Amazon.com or Northerntool.com.

Q: Do you have a nail-cutting blade for my Oscillating Tool?
A: This product is in development.

Q: Where can I buy extra batteries or a charger for my Genesis 18V drill (GD18K or GCD18BK)?
A: Many of our distributors who carry the drills also carry the batteries. Otherwise, you may call us at the Toll-Free number for other options.

Q: How long do I charge my 18V Battery and how do I know when it is charged (GD18K or GCD18BK)?
A: Your drill charges fully in 5 hours. You will need to time the charging time. There is no “Full-Charge” indicator on these models.